All orders are dispatched from Crazy HQ here in Sydney, Australia. We ship to most countries where the final delivery can be relied upon.

Note that with the exception of the UK and Australia, we do not include and collect sales taxes or customs duties in the price.  In other international locations you may be liable for costs to clear customs.

How much does shipping cost? How long will deliveries take?

Shipping costs will be shown in Australian dollars when you check out. The details below give you the local currency equivalent, but this is subject to normal exchange rate fluctuations. All shipping times are listed in business days (Monday to Friday)*.

Australia

Standard Delivery:

Single pair only via Letter Post . AUD $3.95

Delivery approx. 10 days (not tracked)

Multiple pairs / Tracked Delivery: AUD $6.95

Delivery 5-10 days. 

Express Post: AUD $9.95.  

Delivery 1-3 days. (we dispatch from Sydney, so WA, NT tend to be 2-3 days Express)

Despatched within 1 day*.

Delivery 1-3 days. (we dispatch from Sydney, so WA, NT tend to be 2-3 days Express)Orders $95 and over: FREE Shipping. Despatched within 1 day*. Delivery 3 - 5 days.

New Zealand

Cost: $NZ 5.00

Free Delivery on orders over NZD $95.

Delivery time: 5-10 days*.

UK

Cost: GB £5.00.

Free Delivery on orders over GB £50.

Delivery time: 7 -15 days*.

For the following locations, items are sent Delivered Duty Unpaid. This means that customers will be responsible for paying any import costs, such as duties and taxes, upon delivery, if required by the local country.

Canada

Cost: CAD$ 5.00. Free Delivery on orders over CAD $85Delivery time: 10 -15 days*.

USA Cost: US$5.00

Free Delivery on orders over USD $60

Delivery time: 10 -15 days*.

Singapore

Cost: SG$5.00

Free Delivery on orders over SG$ 85.

Delivery time: 5-10 days*.

EU

Cost: AUD 7.50.

Free Delivery on orders over AU$ 95 (€ 60.00).

Delivery time: 10 - 15 days*.

USA 

Cost: AU$ 15.00 (US$ 10.95). Free Delivery on orders over AU$ 90 (US$60). 

Delivery time: 10 -15 days*.

Will I have to pay tariffs in the US on my Crazy Arms purchase?

Based on recent policy changes, there is a probability that tariffs will be charged.  Crazy Arms deliver the goods Delivery Duty Unpaid (DDU) to all countries outside of Australia and New Zealand and the UK, which means the end customer is responsible for paying any duties or taxes upon delivery.

This latest US ruling comes into effect as of August 29, 2025, whereby the U.S. has suspended the"de minimis" duty exemption for all countries. Previously, shipments
valued at USD800 or less could enter the U.S. duty-free.

• • Tariff Application: All goods, including
    apparel, shipped from Australia to the USA are now subject to applicable duties
    and taxes, regardless of their value.
  • Baseline Tariff: A 10% baseline tariff is
    currently applied to most Australian goods entering the U.S.
  • Country of Origin: The tariffs are based on
    the country of origin of the product. 
    Crazy Arms are manufactured in both Australia and China with the same fabric,
    specifications and quality standards.  In
    any one delivery you may receive both made-in-Australia and Made-in-China
    product, depending on the styles and colours you choose.  Made in China products may be subject to a
    30% tariff.

 The Process for Paying Tariffs?

The process for paying tariffs typically rest with the importer, which in this case is our customers in the USA.

• • Payment Collection: Tariffs and any
    associated fees are collected by U.S. Customs and Border Protection (CBP) when the package goes through customs clearance.
  • Shipping Carrier's Role: The shipping
    carrier (e.g., Australia Post/USPS, FedEx, DHL) often handles the collection of
    these fees on behalf of CBP. They will usually contact the customer to notify
    them of the fees and collect payment before delivering the package.

In summary, for the time being, shipments of apparel under USD80 from Australia to the U.S. will now incur tariffs, and unfortunately the responsibility for paying these fees rests with the customer upon delivery.

We will be keeping a very close watch on how this develops, but we do
anticipate potential delays and costs with deliveries in the short term, as the
system is implemented.

Other Locations

Cost: AU$ 15.00 (US$ 10.95).

Free Delivery on orders over AU$ 125.

Delivery time: 15-20 days*.Delivery times are subject to both local and international shipping capacity.

 

What if my sleeves are damaged on arrival? 

Crazy Arms are packed in sturdy recycled packs. No plastic pouches for us! If there is a problem with the arm sleeves when they arrive, please email us at hello@crazyarms.com within 2 days of receiving your item outlining the issue, along with photographs that show how the product is damaged.  If you then return the sleeves we will post you a new pair or issue a full refund.

What if my order is the wrong size?

Please use our sizing guide when selecting your order. If the fit does work when you try them on, please email us at hello@crazyarms.com within 2 days of receiving your item outlining the issue.

Sent as a gift?

No worries - we will waive the number of days since purchase.  We ask the gift recipient to contact us at hello@crazyarms.com, and our helpful team will sort an exchange / refund at no cost (A/NZ), as long as the Crazy Arms have not been worn outdoors, and the original packaging can be returned.

We offer a no hassle returns and exchange policy and will provide you with a replacement pair or a full refund on return of the items.

Approximately how long does it take to receive my order? 

Within Australia please allow 2 business days for product to be dispatched and 5-10 business days for delivery. For full details please see above.

Can I purchase outside of Australia? 

Yes we do ship internationally from Australia to the world.  See the details above for shipping costs, estimated timings and duties that may be payable.