All orders are dispatched from Crazy HQ here in Sydney, Australia. We ship to most countries where the final delivery can be relied upon.

Note that with the exception of the UK and Australia, we do not include and collect sales taxes or customs duties in the price.  In other international locations you may be liable for costs to clear customs.

How much does shipping cost? How long will deliveries take?

Shipping costs will be shown in Australian dollars when you check out. The details below give you the local currency equivalent, but this is subject to normal exchange rate fluctuations. All shipping times are listed in business days (Monday to Friday)*.

Australia

Standard Delivery: AUD $4.25 per pair. Despatched within 2 days*. Delivery 5-10 days. (No Tracking).

Express Tracked Delivery: AUD $9.95.  Despatched within 1 day*. Delivery 1-3 days. (we dispatch from Sydney, so WA, NT tend to be 2-3 days Express)

Orders $90 and over: FREE Shipping. Despatched within 1 day*. Delivery 2-3 days.

New Zealand

Cost: $AU 9.75 (NZ$10.50). Free Delivery on orders over AU $90 (NZ $95). Delivery time: 5-10 days*.

UK

Cost: AU$ 15.00 (GB £ 9.00). Free Delivery on orders over AU$ 90 (GB £50). Delivery time: 10 -15 days*.Singapore

Cost: AU$ 12.50 (SG$ 12.50). Free Delivery on orders over AU$ 90(SG$ 85). Delivery time: 5-10 days*.

For the following locations, items are sent Delivered Duty Unpaid. This means that customers will be responsible for paying any import costs, such as duties and taxes, upon delivery, if required by the local country.

EU

Cost: AU$ 15.00 (€ 10.95). Free Delivery on orders over AU$ 125 (€ 84.00). Delivery time: 10 - 15 days*.

USA / Canada

Cost: AU$ 15.00 (US$ 10.95). Free Delivery on orders over AU$ 90 (US$60). 

Delivery time: 10 -15 days*.

Other Locations

Cost: AU$ 15.00 (US$ 10.95). Free Delivery on orders over AU$ 125. Delivery time: 15-20 days*.

Delivery times are subject to both local and international shipping capacity.

What if my sleeves are damaged on arrival? 

Crazy Arms are packed in sturdy recycled packs. No plastic pouches for us! If there is a problem with the arm sleeves when they arrive, please email us at hello@crazyarms.com within 2 days of receiving your item outlining the issue, along with photographs that show how the product is damaged.  If you then return the sleeves we will post you a new pair or issue a full refund.

What if my order is the wrong size?

Please use our sizing guide when selecting your order. If the fit does work when you try them on, please email us at hello@crazyarms.com within 2 days of receiving your item outlining the issue.

Sent as a gift?

No worries - we will waive the number of days since purchase.  We ask the gift recipient to contact us at hello@crazyarms.com, and our helpful team will sort an exchange / refund at no cost (A/NZ), as long as the Crazy Arms have not been worn outdoors, and the original packaging can be returned.

We offer a no hassle returns and exchange policy and will provide you with a replacement pair or a full refund on return of the items.

Approximately how long does it take to receive my order? 

Within Australia please allow 2 business days for product to be dispatched and 5-10 business days for delivery. For full details please see above.

Can I purchase outside of Australia? 

Yes we do ship internationally from Australia to the world.  See the details above for shipping costs, estimated timings and duties that may be payable.