Shipping & Returns
Shipping Safety - from our home to your home
We currently pack all orders from our own homes in Australia, where we use the recommended sanitisation and social distancing measures.
Standard Delivery: Despatched within 2 business days. Delivery 5-10 business days - AUD $3.25. No Tracking.
Express Tracked Delivery: Despatched within 1 business day. Delivery 2-3 business days - AUD $9.75.
Orders $75 and over: FREE Shipping: Despatched within 1 business day. Delivery 2-3 business days
Standard Delivery: $5 AUD for orders under $74.99 AUD
Orders $75 AUD and over: FREE Tracked Shipping
Estimated Delivery: 7-10 business days from dispatch.
Due to Covid-19, our international shipping rates have been temporarily increased to ensure delivery through an alternative vendor.
Standard Delivery: $25 AUD for orders under $124.99 AUD
Orders $125 AUD and over: FREE Shipping
Estimated Delivery: 10-15 business days from dispatch.
North America (US, Canada and Mexico): Unfortunately, we do not ship to N. America at this point.
What if my sleeves are damaged on arrival?
We take great care when packaging your Crazy Arms. Unfortunately, on odd occasions items can become damaged through delivery. Please email us at email@example.com within 2 days of receiving your item outlining the issue, along with photographs that show how the product is damaged. If you then return the sleeves we will post you a new pair or issue a full refund.
What if my order is the wrong size?
Please use our handy sizing guide when selecting your order. However if you do find the fit is not right, please email us at firstname.lastname@example.org within 2 days of receiving your item outlining the issue. If you then return the sleeves we will provide you with a replacement pair or a full refund.
Approximately how long does it take to receive my order?
Please allow 2 business days for product to be dispatched and 5-10 business days for delivery within Australia.
Can I purchase outside of Australia?
We are shipping internationally, excluding the USA and Canada at this point in time