Shipping from Sydney to the world.
All orders are dispatched from Crazy HQ here in Sydney, Australia. We ship to most countries where the final delivery can be relied upon.
How much does shipping cost? How long will deliveries take?
All shipping times are estimated in business days (Monday to Friday).
Australia
Standard Delivery: Multiple items / Tracked Delivery. AUD $9.60 (includes fuel surcharge) Delivery 3-5 days after dispatch
Express Delivery: AUD $11.50 (includes fuel surcharge) Despatched within 1 day*. Delivery 1-2 days. We dispatch from Sydney, so WA, NT tend to be 2-3 days Express.
Orders $95 and over: FREE Standard Shipping. Despatched within 1 day*. Delivery 3 - 5 days.
New Zealand
Cost: $NZ 11.25
Free Delivery on orders over NZD $95.
Delivery time: 7 - 14 business days.
UK
Cost: GB £7.35
Free Delivery on orders over GB £50.
Delivery time: 7 -15 days business days.
USA
Cost:
1 Item: $10.25
2 Items: $12.25
3 - 5 Items: $7.75
Over 5 Items: $2.75
Free Delivery on orders over USD $60.0
Delivery time: Estimated delivery times 5-8 business days
Tariffs included in prices/handling fees as itemised.
For the following locations, items are sent Delivered Duty Unpaid. This means that customers will be responsible for paying any import costs, such as duties and taxes, upon delivery, if required by the local country.
Canada
Cost: CAD$ 5.00.
Free Delivery on orders over CAD $85
Delivery time: 10 -15 days*.
Singapore
Standard Shipping: SG$10.00
Free Delivery on orders over SG$ 85.
Delivery time: 5-8 business days.
EU
Cost: €14.75
Free Delivery on orders over AU$ 95 (€ 60.00).
Delivery time: 10 - 15 days*.
Import duties may apply
Norway
Cost: €14.75
Free Delivery on orders over AU$ 95 (€ 60.00).
Delivery time: 10 - 15 days*.
India
Minimum Order $AUD34
Cost: AUD $16
Free Delivery on orders AUD $95 and over.
Other Locations
Minimum Order $AUD34
Cost: AU$ 18.25 (US$ 12.75).
Free Delivery on orders over AU$ 125.
Delivery time: 15-20 days*.
Delivery times are subject to both local and international shipping capacity.
What if my sleeves are damaged on arrival?
Crazy Arms are packed in sturdy recycled packs. No plastic pouches for us! If there is a problem with the arm sleeves when they arrive, please email us at hello@crazyarms.com within 40 days of receiving your item outlining the issue, along with photographs that show how the product is damaged. If you then return the item unworn in the original outer packaging, we will send a replacement or issue a full refund.
What if my order is the wrong size?
Please use our sizing guide when selecting your order. If the fit does not work when you try them on, please email us at hello@crazyarms.com within 40 days of receiving your order outlining the issue. We offer a no hassle exchange policy, and will provide you with a replacement pair or a refund of the item cost on return. Returned items must be unused and in their original outer packaging, and worn Crazy Arms, Headskinz, or SunRay shirts cannot be returned.
What if my order was a Gift, bought a long time in advance?
If you purchased a gift that was not tried on immediately by the recipient (eg., Xmas Gift), we will be flexible on the 40 day time limit. Please contact us at hello@crazyarms.com
Approximately how long does it take to receive my order?
Within Australia please allow 2 business days for product to be dispatched and 3 - 5 business days for delivery. For full details please see above.