Returns & Exchanges (Tab)

What if my sleeves are damaged on arrival? 

Crazy Arms are packed in sturdy recycled packs. No plastic pouches for us! If there is a problem with the arm sleeves when they arrive, please email us at hello@crazyarms.com within 40 days of receiving your item outlining the issue, along with photographs that show how the product is damaged.  If you then return the item unworn in the original outer packaging, we will send a replacement or issue a full refund. 

What if my order is the wrong size? 

Please use our sizing guide when selecting your order. If the fit does not work when you try them on, please email us at hello@crazyarms.com within 40 days of receiving your order outlining the issue. We offer a no hassle returns and exchange policy, and will provide you with a replacement pair or a refund of the item cost on return. Returned items must be unused  and in their original outer packaging, and worn Crazy Arms, Headskinz, or SunRay shirts cannot be returned. 

What if my order was a Gift, bought a long time in advance?

If you purchased a gift that was not tried on immediately by the recipient (eg., Xmas Gift), we will be flexible on the 40 day time limit. Please contact us at hello@crazyarms.com